Let’s be real. Making money on a vacation rental is only possible when maintaining the property doesn’t eat away into all your profits. And in an extremely competitive vacation rental market, there is no cutting corners in ensuring that your home is in a pristine and comfortable condition for your guests. Catch 22 you think? …

A fair bit of doubt when you welcome a stranger into your home is normal – and all home owners go through this initial hurdle. However, the key here is to break the ‘stranger’ tag before the physical interaction itself, so the stay is a smooth experience for both you and your guests. Here are …

Did you know that by listing on HomeAway, your property is not only accessible to visitors on our site, but also to a wider international audience via our global network of sites? However, to ensure that we maintain a high quality marketplace worldwide, there are several criteria that your listing will need to fulfil before …

1) Communicate early and set clear expectations upfront The unfortunate reality is a lot of travelers still think it is okay to turn up at any time or expect 5-star concierge service when they arrive. Save yourself some grief by reviewing your current welcome email and ensuring that you have sufficiently prepared for any questions …

While we are not talking about lush cashmere robes, providing basic amenities will not only delight your guests, but earn you some brownie points for the effort you have put in to go that extra mile! 1) WiFi: We live in such a connected world, where everyone is used to having access at their fingertips. …

Go the extra mile to be a considerate and dependable host Commitment to your bookings is incredibly important as the consequences of cancellations can really hurt your business in the long run. We encourage our hosts to review a booking request carefully and make sure you are able to commit to a reservation, before accepting. …

Cancellations can lead to revenue loss and impact trust for our business
 HomeAway prides ourselves on being a reliable and trustworthy platform for travelers around the world, like yourself. Cancelling a booking not only disrupts our guests’ travel plans, but also affects our overall traveler confidence and experience on our site and more importantly, on …